General Email Instructions

Your Internet connection to Indra’s Net allows you to use almost any email program available. Below you will find general information for configuring your email program. If you need assistance setting up your particular email program, please feel free to contact one of our friendly support staff.

As you may already know, each account receives 50 MB of free email storage space, with average usage beyond this billed at $.25/MB. (The monthy average is computed by taking an hourly snapshot of the amount of stored data). If you need help making sure that your email is not being stored on our server, please feel free to contact us.

In order to set nearly every email program, you will need the following four pieces of information. If you’re setting up email on an Apple iOS device, go here.

  • Your Indra’s Net username (your indra.com email address without @indra.com)
  • Your Indra’s Net password
  • Incoming Mail Server: mail.indra.com
  • Outgoing Mail Server: smtp.indra.com

Note: If you are using an Internet connection that is not with Indra’s Net, you will have to enable SSL encryption and SMTP authentication in order to send mail through our outgoing mail server. If you need help adjusting these settings in your specific mail program, please feel free to contact us.

What People Are Saying

  • I would like to extend our heartfelt thanks to you all for an outstanding job with our transfer of service to Indra. Without your tremendous attention to detail we would have experienced costly downtime.

    Sean O’Leary
  • Indra consistently goes above and beyond to meet our needs. They are always fast and reliable.

    Susan Frank, COO, Entertainment Industry Foundation
  • I'm a customer because when I need special services I can call Indra and get them.